Shipping Policy

SHIPPING POLICY

Below you'll find everything you need to know about our shipping methods, processing times and delivery estimates.

SHIPPING REGIONS

Saint Gachetté currently ships to:

• United Kingdom

• France

• Belgium

• Netherlands

• Germany

Additional European destinations may be added in the future.

DELIVERY INFORMATION

United Kingdom

Service: Royal Mail Tracked

Estimated Delivery: 3–5 Business Days

Europe (Selected Countries)

Service: International Tracked Delivery

Estimated Delivery: 5–10 Business Days

Please note that delivery times are estimates and may vary during busy periods or due to customs procedures.

ORDER PROCESSING

All orders are processed within 1–2 business days (Monday–Friday).

Orders placed after 12:00 PM (GMT), on weekends, or on public holidays will be processed on the next business day.

TRACKING YOUR ORDER

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 24 hours for tracking updates to appear.

CUSTOMS & DUTIES

Orders delivered outside of the United Kingdom may be subject to customs duties, taxes, or import charges imposed by the destination country.

Any such charges are the responsibility of the customer.

Saint Gachetté is not responsible for delays caused by customs clearance procedures.

INCORRECT SHIPPING DETAILS

Customers are responsible for ensuring that all shipping information is entered correctly at checkout.

Saint Gachetté cannot be held responsible for parcels delivered to an incorrectly supplied address.

LOST OR DELAYED PARCELS

If your order has not arrived within the estimated delivery timeframe, please contact us at:

We will work with the delivery provider to investigate the shipment.

DELIVERY PARTNERS

We work with trusted delivery providers to ensure your order arrives safely and securely.

IMPORTANT INFORMATION

Shipping costs are calculated at checkout based on the delivery destination.

Ownership of goods transfers to the customer upon confirmed delivery by the courier.

Saint Gachetté reserves the right to amend this Shipping Policy at any time without prior notice.

CONTACT

Monday – Friday

09:00 – 18:00 (GMT)